Scope
This Privacy Policy applies to the Mr. Team Machine mobile app, web dashboard, public websites, team and Family Hub workspaces, messaging, event, media, form, Game Day, and optional live-streaming services (collectively, the “Service”).
Information we collect
- Account and contact information: name, email address, phone number, authentication identifiers, profile image, account preferences, and invite or membership status.
- Team and family information: rosters, roles, jersey and position information, family relationships, birthdays, addresses, availability, attendance, schedules, rides, emergency contacts, and authorized caregiver information.
- Health, safety, and development information: optional medical or care-card details, allergies, instructions, documents, fitness or performance metrics, coach feedback, and player development notes.
- User content and communications: team messages, chat, posts, comments, email content routed to a Family Hub inbox, forms, surveys, sign-ups, signatures, attachments, photos, videos, documents, and live Game Day contributions.
- Events and location information: event names, dates, venues, addresses, directions, and—when permission is granted—device location used to support maps, nearby search, or location-based features.
- Purchase information: product identifiers, entitlement status, and transaction or subscription records needed to provide paid features. Apple or Google processes payment-card details; Mr. Team Machine does not receive the complete card number from those stores.
- Technical and diagnostic information: device and app identifiers, push-notification tokens, app version, operating system, network and performance information, crash reports, security logs, and feature interactions needed to operate and improve the Service.
How we use information
- Provide authentication, team and Family Hub workspaces, calendars, rosters, communications, forms, media, live-streaming, purchases, and other requested features.
- Apply role, security, sharing, and field-visibility settings selected by authorized users.
- Send transactional email, invitations, reminders, and push notifications.
- Prevent abuse, protect accounts, troubleshoot failures, measure reliability, and improve product performance.
- Respond to support, privacy, security, and legal requests.
We do not sell personal information and do not use personal information for cross-app advertising or tracking.
Sharing and service providers
Information is visible to other users only according to workspace membership, assigned roles, sharing choices, and security settings. We also use service providers to operate the Service, including cloud hosting and database services, authentication, push notifications, maps and location search, email delivery, crash and performance monitoring, app-store billing, media processing, and live-video delivery. These providers process information for the services they perform for us.
We may disclose information when required by law, to protect users or the Service, to investigate abuse, or as part of a business transaction subject to appropriate safeguards.
Children and youth participants
Mr. Team Machine is designed for family and team coordination and may contain information about youth participants. Children under 13 should not independently create or administer an account. A parent, legal guardian, school, club, or authorized team administrator must provide or manage youth-participant information and control the applicable access. If you believe information about a child was provided without proper authorization, contact us so we can investigate and remove it.
Retention and deletion
We retain information while an account or workspace is active and as reasonably necessary to provide the Service, maintain shared team history, resolve disputes, prevent fraud, comply with law, and meet financial or security obligations. Retention varies by record type. Backups and security logs may remain for a limited period after deletion.
Account holders can begin deletion in Account Settings or follow the instructions at mrteammachine.com/data-deletion/. Some shared team records may remain for authorized participants with personal account information removed or minimized where practical.
Your choices
- Update profile, notification, privacy, and sharing settings in the Service.
- Control camera, microphone, photo, and location permissions in device settings.
- Manage App Store or Google Play subscriptions through the applicable store account.
- Request access, correction, or deletion by contacting us. We may need to verify identity and authority before acting.
Security and international processing
We use technical and organizational safeguards intended to protect information, including authenticated access and role-based controls. No system is completely secure. Information may be processed in the United States and other locations where our service providers operate.
Changes and contact
We may update this policy as the Service changes. Material updates will be posted here with a revised date. Questions or privacy requests may be sent to support@mrteammachine.com.
Service: Mr. Team Machine. Developer: If I Knew Kung Fu / TeamMachine.